Agenda

2020 Tentative Classes

Full Schedule Coming Soon

Business Classes

ASTI 101
Be a Five-Star Business
Becoming Invincible to Lawsuits, Save Thousands in Taxes and Successfully Pass Assets to Heirs
Building A Technician
Customer Service
Detergent Training by Proctor & Gamble
Effective Time Management for your Company’s Day to Day
Efficiency and First Call Completes
Hiring and Trainning New Technicians From the Ground Up For Small Businesses
How to Develop a High Converting Website
Inventory Management from A to Z
Keeping Your Employees Happy
Know Your Numbers – The Cost of Doing Business
Leadership Development/Becoming an Effective Leader
LEAN Strategy
Marketing – Website, Google (PPC, Maps, Organic, etc.), FB, Blogging, landing pages, etc.
Mindful Leadership
Online Reputation Management
OSHA – The Importance of Making Sure Your Business is OSHA Compliant
Owner Transition – Time line, preparations, value assessment, retirement needs of owner, Family concerns including dealing with other siblings not involved with the business so as not to show favoritism, etc.
Panel Discussion w/successful business owners from COD/MFR Warranty/TPA/Self Servicing Dealers on the podium and fielding questions from the audience
Peer Group Info Session
Planning for the Unexpected
Pre Employment Testing 101: A Crash Course
Preparing Your Business To Sell
Real Value of Professional Independent Service /Understanding, Providing and Capitalizing on the “Real Value” of Professional Independent Service
Round Robin Table Discussions
Should You Grow Your Business from a 1-2 Man Operation to Larger? The Pro’s and Con’s
Successfully Dealing with Unhappy Customers AND Employees
Technician Pay Structures
The Benefits of UASA
The Chemistry of Dishwasher Soap by Reckitt Benckiser
Women in the Industry
Working on Your Business – Developing a specific 5 year business plan (this is for all business sizes)
Working ON Your Business While Working IN Your Business (for Small Service Company Business Owners)
Wowing the Customer